Warranty and Assistance

The delivered items have a 2-year warranty from the date of delivery, covering defects that require repair or replacement. Not covered: wear and tear due to use, improper use, oxidation, nor replacement of lost or stolen items.

To request jewelry assistance, send an email to customercare@ maestralegioielli.it with the completed form. The jewel to be repaired must be accompanied by the completed form and sent to the Maestrale Gioielli Assistance Center at the address:

MAESTRALE JEWELRY ASSISTANCE CENTER
c/o ZAPPIA GIOIELLI
Via Messina, 621
95126 – CATANIA

We are at your disposal for further information at the email address customercare@maestralegioielli.it

For more information or for troubleshooting, consult the FAQ